Who actually arrives
A directly employed electrician with a minimum of eighteen years in the trade, registered under Part P of the Building Regulations and insured for the work being carried out.
No apprentice attends unaccompanied. We do not hand busy nights to whoever answers first on a trade board, and we do not subcontract the work then put our name on the invoice. The firm you rang is the firm that does the job and stands behind it.
What you can expect at the door
- Identification, without you having to ask for it.
- An explanation in plain terms of what is wrong, before the work is priced rather than after it is done.
- Dust sheets, and boots off or covered. Somebody else's emergency should not cost you a carpet.
- The old parts left out for you to look at, if you want to see what failed.
- The board labelled and the certificate issued before we leave, not posted on at some point next month.
What travels in the van
Calibrated multifunction test instruments, because insulation resistance, continuity, loop impedance and RCD trip timing are measurements rather than opinions.
Common consumer units, RCBOs and breakers, cable, accessories and the safe isolation kit. Enough that the large majority of emergency calls are finished on the first visit rather than adjourned until a wholesaler opens.
Working with us
We hire on time served. If you have eighteen years or more, hold current qualifications, and would rather be paid properly for out-of-hours work than paid badly for all of it, we would like to hear from you.
Send a note to contact@supreme-emergency.co.uk with what you have been doing and where you are based.