Diagnosis, Not Guesswork
Electrical Fault Finding

We locate the cause by measuring, not by replacing parts and hoping. Every circuit is tested in turn until the fault is proved, then repaired and certified.

  • 30–90 minute response
  • 24 hour electricians
  • 18+ years experience
  • Insured & guaranteed
  • BS 7671 certified work
  • Part P registered
Electrician using a multifunction tester to trace a circuit fault

Why some faults are genuinely hard to find

A dead circuit is easy. The jobs that get handed to us are usually the ones somebody else has already had a go at: the fault that only appears when it rains, the RCD that trips at four in the morning and never during the day, the socket that works fine until the tumble dryer reaches its heating cycle.

These are intermittent faults, and they share a common cause — something that is almost failing. Insulation that has degraded but not yet broken down. A terminal that has worked loose and only arcs when the cable warms and expands. Moisture tracking across a junction box that dries out by lunchtime. You cannot find any of these by looking. You find them by testing, and by testing under the conditions that provoke them.

How we actually trace a fault

The method is boring and it works. We follow the same sequence every time, because skipping steps is how people end up replacing a perfectly good consumer unit and still having the fault.

  1. Your account first. When does it happen? What's running at the time? Has anything changed — new appliance, building work, a leak, a new shower?
  2. Visual inspection. Scorching, moisture, rodent damage, DIY additions, undersized cable, missing earths, the usual suspects.
  3. Dead testing. Continuity of protective conductors, ring final circuit continuity, and insulation resistance — the test that finds degraded cable before it becomes a fire.
  4. Live testing. Earth fault loop impedance (Zs), prospective fault current, RCD trip times at half and full rated current.
  5. Divide and conquer. Split the circuit, retest, split again. Tedious, but it isolates the fault to a section of cable or a single accessory rather than a guess.
  6. Provoke it. For intermittents we load the circuit, run the offending appliance, or damp-test where water is suspected.
Three-phase distribution board with cover removed during fault finding
Commercial boards take longer to trace — more circuits, more places for a fault to hide.

The faults we find most often

  • Insulation breakdown in buried cable. Usually where a nail or screw has clipped a cable years ago, or where old rubber and lead-sheathed wiring has finally given up.
  • Borrowed neutrals. A lighting circuit taking its neutral from a different circuit — common in houses wired or extended in the 60s and 70s, and a reliable way to make an RCD trip for no obvious reason.
  • Loose terminations. The single most common cause of overheating. Back boxes, ceiling roses, junction boxes above ceilings, and the neutral bar in the consumer unit.
  • Water ingress. Outside lights, garage and shed supplies, under-sink sockets, and flat roofs above upstairs lighting.
  • Failing appliances. Immersion heaters, washing machines, dishwashers and older fridges leak enough current to earth to trip a 30 mA RCD long before they stop working.
  • Cumulative earth leakage. No single fault — just a dozen modern appliances each leaking a milliamp or two until the total tips an RCD over the edge.

What you get at the end

A plain explanation of what was wrong and where, the test results that prove it, and the repair carried out and retested. If we find something outside the scope of what you called us for — and on older installations we often do — we'll tell you, show you, and let you decide. We don't inflate a fault find into a rewire.

How the fault actually gets fixed

We narrow rather than guess. The installation is split circuit by circuit and each half tested in turn until only the faulty section is left, which is slower than swapping parts but arrives at the real cause instead of an expensive coincidence.

That method only works in experienced hands. Every electrician here has at least 18 years behind them, is Part P registered and fully insured, and has met the same failures often enough to know which readings matter and which are a red herring.

The instruments do the deciding. Calibrated multifunction testers measure insulation resistance, continuity of protective conductors, earth fault loop impedance and RCD disconnection times, so the fault is proved by measurement and the repair certified to BS 7671.

Common Questions

How long does electrical fault finding take?

Straightforward faults are usually traced within an hour or two. Intermittent faults take longer by their nature, because the fault has to be provoked before it can be measured. We'll give you a realistic picture once we've done the initial tests rather than an optimistic one at the door.

My fault comes and goes. Is it worth calling someone out?

Yes, and the more detail you can give the better. Note the time of day, the weather, and what was switched on. An intermittent fault is a fault that hasn't finished developing — they very rarely resolve themselves.

What is a borrowed neutral?

It's where a circuit takes its live from one breaker and its neutral from another. The lights still work, so it goes unnoticed for decades, but it upsets RCD protection and makes safe isolation difficult. It's common in older Sussex housing stock and is one of the first things we look for with unexplained tripping.

Do I need to be in?

Someone needs to give us access and we'll need to switch the power off at points during testing. For tenanted properties we can arrange access directly with the tenant.

Can you find a fault another electrician couldn't?

Often, yes — usually because we test rather than substitute parts. If a previous visit involved swapping components without measurements, the fault was never actually located.

Faults We Get Called To

Most fault finding jobs reach us second-hand — somebody has already swapped a socket, or replaced a breaker, and the problem is still there. These are the four patterns we see most.

  • Intermittent & Weather-Related — Supreme Emergency Electricians

    Intermittent & Weather-Related

    The fault that only appears when it rains, or once the heating has been on a few hours. Nearly always moisture tracking or a connection that arcs as the cable warms and expands.

  • Faults Someone Else Missed — Supreme Emergency Electricians

    Faults Someone Else Missed

    Where a previous visit swapped parts without taking readings, the fault was never actually located. We start again with instruments and find what the substitution approach walked past.

  • Insulation Breakdown — Supreme Emergency Electricians

    Insulation Breakdown

    Cable clipped by a nail years ago, or old rubber and lead-sheathed wiring finally giving up. Found by measurement, not by looking.

  • Borrowed Neutrals & Legacy Wiring — Supreme Emergency Electricians

    Borrowed Neutrals & Legacy Wiring

    Common in houses wired or extended in the sixties and seventies. The lights work, so nobody notices for decades — until an RCD is fitted.

Testing, Not Substitution

The difference between finding a fault and guessing

Swapping parts until the symptom disappears is not fault finding. It's expensive, it often moves the problem rather than removing it, and on an intermittent fault it proves nothing at all.

We work through the same instrument sequence every time, because skipping steps is how people end up replacing a perfectly good consumer unit and still having the fault a fortnight later.

Dead testing first

Continuity of protective conductors, ring final circuit continuity, and insulation resistance — the test that catches degraded cable before it becomes a fire rather than after.

Then live testing

Earth fault loop impedance, prospective fault current, and RCD trip times at both half and full rated current. Numbers, written down, that either pass or don't.

Then provoke it

For intermittents we load the circuit, run the appliance that triggers it, or damp-test where water is suspected. A fault you can't reproduce is a fault you can't prove you've fixed.

Three-phase distribution board opened up during fault finding

Got a fault nobody can pin down?

Tell us the symptoms and when they happen. The pattern usually points at the cause before we've even arrived.