Any Fault,
Any Hour

Intermittent faults do not politely wait for a weekday. We diagnose at two in the morning with the same instruments and the same method we use at two in the afternoon.

  • 30–90 minute response
  • 24 hour electricians
  • 18+ years experience
  • Insured & guaranteed
  • BS 7671 certified work
  • Part P registered
Electrician using a multifunction tester to trace a circuit fault

Why faults have to be found while they are happening

The hardest faults are the ones that come and go. A circuit that trips only when the shower runs. A socket that dies only when it rains. A light that flickers when the fridge cuts in. By the time a weekday appointment comes round, the conditions have gone, and the fault has gone with them.

Testing an installation that is behaving itself is close to useless. Testing it while it is misbehaving is where the answer is. That is the entire argument for turning out at night, and it is why an out-of-hours electrician often costs less overall than three daytime visits that find nothing.

How we narrow it down

Split and halve. The installation is divided circuit by circuit and each part tested in turn until only the faulty section is left. It is slower than swapping parts and hoping, and it arrives at the actual cause rather than an expensive coincidence.

Four measurements do most of the work. Insulation resistance shows where a conductor is leaking to earth. Continuity confirms protective conductors are intact end to end. Earth fault loop impedance proves a circuit will disconnect quickly enough under fault. RCD ramp and trip timing show whether the protective device itself still does its job.

Taken properly, those four will locate the overwhelming majority of domestic faults without a single cable being chased out of a wall.

Faults we find most often

  • A leaking heating element in a shower or immersion heater — the classic fault that only appears under load and disappears the moment you stop using it.
  • Water in an outside socket, garden light or shed supply, which is why so many of these calls arrive during the first serious rain of the autumn.
  • A nail or screw through a cable, usually months after the shelf went up, once damp has finally bridged the damage.
  • A failed appliance rather than a failed circuit. A washing machine or fridge with a breaking-down element trips the board and looks exactly like a wiring fault.
  • Deteriorated rubber or lead-sheathed cable in installations from the 1960s and earlier, where the insulation has simply aged out.
  • A borrowed neutral in a lighting circuit — common in much-altered houses, invisible until an RCD is fitted, and baffling if you have not met one before.

What happens once we have found it

Most faults are repaired on the same visit. The van carries the common failure items, so a damaged accessory, a failed breaker or a section of cable is dealt with there and then.

Where a part has to be ordered or the repair needs daylight, the circuit is made safe and left in a known state, the rest of the installation is put back into service, and you are told exactly what is outstanding and what it will cost to finish.

Either way the work is tested before the circuit is re-energised, and you are issued with certification to BS 7671. Nothing goes back on the assumption that it is probably fine now.

Common questions

Can you find a fault without ripping the house apart?

Almost always. Measurement narrows the search to a section of circuit before anything is opened up, so what follows is a handful of access points rather than a survey. Anyone reaching for a chisel before reaching for a tester is doing it the expensive way round.

What if the fault is not happening when you arrive?

We can still test. Insulation resistance and loop impedance frequently reveal a weakness that has not yet become a failure. Where a fault is genuinely intermittent and hiding, we will say so and agree what to do next rather than run up hours guessing at your expense.

My RCD trips but everything seems to work. Is that urgent?

It is worth attention. An RCD tripping means real current is finding a path to earth somewhere, and that path rarely improves on its own. It is not usually a middle-of-the-night emergency, but it should not be ignored for months either.

Do you charge more to come out at night?

Out-of-hours cover costs more to provide, and where that applies you are told the figure on the phone before anyone is dispatched. Nothing is added afterwards for having called at an inconvenient hour.

Something faulting right now?

Tell us what it does and when it does it. Half of fault finding is the description, and it costs nothing to give us over the phone.